Privacy Policy

1. Who We Are

C3-RE Ltd
Registered Address: Office One, 1 Coldbath Square, London, England, EC1R 5HL
Email: info@c3-re.co.uk
Phone: 07557 477 309
Company Registration Number: 16564480

2. What Data We Collect

We may collect the following personal data when you use our website or services:

Information you provide:

  • Full name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Property address or details (if submitting an enquiry)

  • Any other information you choose to provide via forms or email

Information we collect automatically:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Referral source (e.g. search engine, external link)

This data may be collected using cookies or analytics tools.

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide our services

  • Communicate with you about your project or request

  • Improve our website and user experience

  • Comply with legal or regulatory obligations

  • Send occasional updates or marketing (if you have opted in)

We will only use your data where we have a lawful basis to do so, such as your consent, the performance of a contract, a legal obligation, or our legitimate interests.

 

4. Data Sharing

We do not sell your data. We may share your information with trusted third parties only when necessary:

  • Service providers (e.g. website hosting, analytics)

  • Professional partners or subcontractors involved in your project (with your knowledge)

  • Legal or regulatory bodies if required by law

All third parties are required to handle your data in accordance with data protection laws.

 

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration.

However, please note that no method of transmission over the internet is 100% secure.

 

6. How Long We Keep Your Data

We will retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting obligations.

Typically:

  • Enquiries: retained for 12–24 months

  • Client data: retained for 6–7 years in line with professional standards and legal requirements

 

7. Your Rights

Under the UK GDPR, you have the following rights:

  • Access – to request a copy of your personal data

  • Rectification – to correct inaccurate or incomplete data

  • Erasure – to request deletion of your data (in certain circumstances)

  • Restriction – to limit how we process your data

  • Objection – to object to certain types of processing

  • Data Portability – to transfer your data to another provider

  • Withdraw consent – at any time, if we are relying on consent

To exercise your rights, please contact us at [Insert Email Address].

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.

 

8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, analyse traffic, and improve functionality.

You can manage or disable cookies via your browser settings.

 

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. We recommend you read their privacy policies separately.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Continued use of the site after changes means you accept the updated policy.

 

11. Contact Us

For any questions about this Privacy Policy or your personal data, please contact:

Data Protection Contact

Felix Carter
Address: Office One, 1 Coldbath Square, London, England, EC1R 5HL
Email: felix.carter@c3-re.co.uk
Phone: 07557 477 309